Random Reboots

540media · 4 Mar 2015 at 14:39

nope, still having issue... system just froze

whats weird is prior to it freezing I had just moved some desktop icons around. 5 minutes later it froze. I rebooted and the icons where all back where they orignally were???

going to try a startup repair next I think

540media · 4 Mar 2015 at 18:03

have tried doing a startup repair, but still having the same issues

is it worth trying a fresh install?? or is this issue hardware??

WhoCrashed makes it look like its a hardware thing

On Wed 04/03/2015 10:18:01 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030215-21340-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4AF18C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8005D762B8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

but I have no idea??

Aston998 · 4 Mar 2015 at 22:13

Sorry for not getting back to you sooner, was out at a meeting!

You could try and reinstall in case its software based, did it just start out of the blue? or was it after you changed or installed something? The error normally means its a hardware problems not software, Do you have another RAM or HD you could try to see if its sorted the problem out?

540media · 5 Mar 2015 at 16:02

yes it just started out of the blue, nothing had been changed at all as my mum just uses it as an internet machine and to download photos from her camera... hardly intensive stuff

I've flashed the bios to the latest version and I've swapped the ram from one of my system and it seems to be stable at the minute (but because of the random nature of the restarts I cant be 100% sure its sorted)

will try swapping the ram back to see if that has any effect, also going to get a new cooler rather then the stock one to see if I can get the temps down as they still seem way too high

Aston998 · 5 Mar 2015 at 17:54

Ah okay! What happens if you take all the ram out and try and turn it on? does it beep?

540media · 6 Mar 2015 at 10:10

nope if theres no ram in and I turn it on, no beeps, no nothing

Borealis · 6 Mar 2015 at 11:48

Without RAM it certainly shouldn't do anything other than beep. If it doesn't beep, you may not have an internal speaker.

HalfBakedJake · 6 Mar 2015 at 12:07

If the Kernel is crashing I would advise inserting the Window 7 disc and running a repair.

Aston998 · 6 Mar 2015 at 22:33

I agree with you Half!!! Thats what i said above in this thread!

Aston998 · 7 Mar 2015 at 10:12

Aston998 said:
Or you could try
How to do a Startup Repair:
Method: Perform a Startup Repair.
Boot from the Windows 7 DVD
a) At the Install Now screen
b) Click Repair your computer
c) Click Advanced Options
d) Click Troubleshoot
e) Click Startup repair
f) Follow the on screen instructions
Let us know if it helps.