random restarting without error logs?

webbhost

webbhost

webbhost

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Joined
22 Jul 2008
Posts
43
Hi all,

I recently posted about having a restarting issue and believed it to be down to a specific error which I posted previously about (I thought it was faulty RAM). Althrough removing 2 sticks of ram seemed to work, it didn't.. it was mere co-incidence that it was fine for a few days as it is back.

I have had another look at the event viewer (considering that its not leaving any mini-dumps).. and I did manage to find something but I want your opinions?

Firstly, the computer restarts about 3-4 times without any prior notice when I first turn my computer on. This can be at any stage after I try and log-in, whether its half a second or 2 minutes later it happens... after 3-4 times, the computer seems to stabilise and not do it again...


- its started leaving a log called "Save Dump" which states

Code: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x81bf1ca8, 0x00000002, 0x00000001, 0x804e972a). A full dump was not saved.

- 16-18 seconds earlier in the last 3 instances, I have also had a report for "redbook" which reads


Code: 
This drive has not been shown to support digital audio playback.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


- 1 second before the "save dump" error, I also had "Tcpip" come up with this:

Code: 
The system detected that network adapter MAC Bridge Miniport - Packet Scheduler Miniport was connected to the network, and has initiated normal operation over the network adapter.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.




Are any of these system logs related to the crashing and how can I fix it?

Thanks
 
Hi brennen

Firstly, I have run a mem test using a bootable CD, and after running a complete set it returned zero errors.

Secondly, I have tried taking 2 sticks of RAM out, still had the problem so I took the other 2 out, and placed the other 2 sticks in their original slots (i.e. I have checked both that the RAM is not at error, and that the slots are not faulty).

I have updated all the device drivers already using right click automatically update drivers on each and every driver on my device manager. I have also manually updated my graphics card driver by downloding it from the website tonight.

The only thing I have not done is a full checkdisk. I have run steps 1 to 4 already but did not have time to run the 5th one. I'm going to run a standard checkdisc in windows now (without /f /r) , but I wont get chance to run a full one until I leave my computer :-\

P.S. i also should note that on ONE instance a few days ago (this has only happened once), my computer hung on the very first screen (the P5N-D splash screen that allows you to enter setup). This has worked fine ever since through.
 
Hang on, running a quick checkdisk has just returned a error.. says

Deleting index entry in im_msn[1].gif in index $I30 of file 202183
Deleting index entry in IM_MSN~1.GIF in index $I30 of file 202183

Errors found. CHKDSK cannot continue in read only mode.



Is this likely to be causing restarts without BSOD?
 
quick update - just got back up from a nap whilst letting my comp do a full check disk... I found it back on the "P5N-D Splash screen" So restarted it again and got back to windows... and it said check disk complete.

Just got back into windows and done a in-windows check disk and got a SHED LOAD of deleting index entry's... think im going to have to run another checkdisk again.. cant check disk quarantine damaged areas of the drive?

also running HD tune now as you requested
 
HD Tune: ST3500320AS Information

Firmware version : AD14
Serial number : 5QM1W4S6
Capacity : 465.8 GB (~500.1 GB)
Buffer size : n/a
Standard : ATA/ATAPI-0 - SATA I
Supported mode : UDMA Mode 6 (Ultra ATA/133)
Current mode : UDMA Mode 6 (Ultra ATA/133)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: no
Power Management : yes
Advanced Power Management : no
Power-up in Standby : no
Security Mode : yes
Firmware Upgradable : yes

Partition : 1
Drive letter : C:\
Label : Windows
Capacity : 276932 MB
Usage : 54.22%
Type : NTFS
Bootable : Yes

Partition : 2
Drive letter : D:\
Label : Documents
Capacity : 99998 MB
Usage : 3.35%
Type : NTFS
Bootable : No

Partition : 3
Drive letter : E:\
Label : Restore
Capacity : 99998 MB
Usage : 58.16%
Type : NTFS
Bootable : No
 
okay, getting more and more fustrating!

I did a full check disk on windows start up, took about 2 hours and then said "No Errors, volume is clean".

Back in windows and run a quick read only one and its deleteing lods of index entries again???

Really dont understand why its finding errors in windows but not when it loads before windows?
 
cool, well ive copied and pasted health tab... anything look suspicious??

P.S. Since I ran those check disks (I ran about 20 of them in windows as it kept finding index entries etc..) I have noticed a decrease in random restarts.. Just wondering whether its co-incidence or its isolated the cause.. who knows..
PHP: 
HD Tune: ST3500320AS Health

ID                               Current  Worst    ThresholdData       Status   
(01) Raw Read Error Rate         114      99       6        78139468   Ok       
(03) Spin Up Time                95       93       0        0          Ok       
(04) Start/Stop Count            99       99       20       2042       Ok       
(05) Reallocated Sector Count    100      100      36       1          Ok       
(07) Seek Error Rate             74       60       30       234921313  Ok       
(09) Power On Hours Count        89       89       0        9767       Ok       
(0A) Spin Retry Count            100      100      97       3          Ok       
(0C) Power Cycle Count           98       98       20       2145       Ok       
(B8) (unknown attribute)         100      100      99       0          Ok       
(BB) (unknown attribute)         100      100      0        0          Ok       
(BC) (unknown attribute)         100      99       0        327798     Ok       
(BD) (unknown attribute)         100      100      0        0          Ok       
(BE) Airflow Temperature         72       65       45       471203868  Ok       
(C2) Temperature                 28       40       0        28         Ok       
(C3) Hardware ECC Recovered      51       37       0        78139468   Ok       
(C5) Current Pending Sector      100      100      0        0          Ok       
(C6) Offline Uncorrectable       100      100      0        0          Ok       
(C7) Ultra DMA CRC Error Count   200      200      0        0          Ok
Power On Time : 9767
Health Status : Ok
 
Quick update a week or 2 on and still had no other issues... its disappeared like a ghost. Maybe the lumps of check disks did some good!!? Anyway thought it would be good to note for anyone with a similar issue, seems to have been a fix for me (even if its only a temporary fix before my drive totally dies), but a fix neverless.

Thanks for the help everyone
 
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