random shutdown, please help

Beans on toast Dave · 12 Jul 2014 at 09:12

hi

i am having problems with random shutdowns
been happening for over a year but its getting worse

shuttle sz77r5
x2 4gb gskill 1600mhz
samsung ssd 830
3570k

no overclocks completely standard
latest bios and drivers
have tried new memory still the same

runnning x2 1920x1200 monitors from the graphics on the 3570k
will just corrupt with the first picture and has to be restarted
error logs attached,
any ideas how to trouble shoot this?

snips86x · 12 Jul 2014 at 09:17

What's your power supply and g/card?

Beans on toast Dave · 12 Jul 2014 at 09:20

hi, as its a shuttle its own inbuilt power supply is used and i am using the graphics inbuilt into the 3570k cpu

also should have mentioned, the shuttle has been replaced too

Josh · 12 Jul 2014 at 09:21

Power supply could be the cause as snips mentioned.

snips86x · 12 Jul 2014 at 09:25

Sorry, didn't see the graphics quote.

I would say the PSU could be the cause if that's where your graphics are coming from. You could also try and reset the BIOS to see if this helps.

Beans on toast Dave · 12 Jul 2014 at 10:38

hi, have tried the bios reset, also the shuttle inc power supply has been replaced, so it cannot be that? unless i am very unlucky

Idleman · 12 Jul 2014 at 10:56

Have you checked the health of your hdds?
What about temps, as overheating can cause shut downs.
When you say "random", is this regardless of what you are doing at the time or does it happen when you are doing something more intensive than just browsing.
Does it happen with one stick of ram? What voltage is your ram set at in the bios?

Beans on toast Dave · 12 Jul 2014 at 11:15

hi,

temps are fine, around 35c ATM
random, yes any time, watching video, Internet only, starting up, don't play any games there is no form to it
have not tried 1 stick, will try that in a minute
health on ssd (samsung 830) is fine

running on 1 stick atm
this can happen several times at night, or can run for over a week

stock volts, 1.5v iirc, have tried +100mv no difference

longplay · 12 Jul 2014 at 11:34

What sort of wattage were the two power supplies you've tried?

You've tried everything I would normally recommend as a cause (PSU and RAM). Could be a spike in a core temp somewhere, but that sounds unlikely.

Beans on toast Dave · 12 Jul 2014 at 13:01

hi,

they are shuttles own 250w iirc,

just a side note, have been using a pcie tv card and usb tv stick

they both have been cutting out, have ditched the card but only use the stick now but have sited it a good meter away from the pc and its fine

could there be some sort of electrical interference?

Beans on toast Dave · 3 Aug 2014 at 17:20

hi, for anyone interested

seems like the 3570k graphics are the problem

the cpu is not at fault as thats been replaced, possibly a compatible issue?

since i started using a cheap graphics card, i have had no issues