Rapport Banking Security

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Joined
10 Aug 2010
Posts
240
Location
Lincoln
Any one who banks with Natwest or HSBC will get an annoying pop-up, every time they go onto their internet banking, inviting them to install Rapport.

I have ignored this invite for several months now, but it starting to annoy me. I have no objection to installing security on to my computer, obviously, but I can find little about what this piece actually does. If it is constantly monitoring my browser; I don't want it. If always running in background; I don't want it.

tldr; Has anyone installed Rapport? What do they think?

Thanks
 
Same with Alliance and Leicester. Haven't installed it yet, and have no reason to install it on my work machine, and prefer not to at home.
 
I was looking at a neighbours PC the other week which had Rapport installed, it just sat there eating up about 40mb of memory constantly, not so good for an old XP machine which was low on memory.
 
I have it.
Its supposed to verify and ensure your connecting to a legitimate secure connection for your banking provider.
Then create a improved secure connection.
Not sure about the last part, it doesnt seem to do any tunneling as everything else works fine.

Its not bogus anyway.
 
I think there has been a thread on it before in the networking section, or possibly the Windows section. The general consensus was it was a waste of time.

Im not entirely sure what it is claiming to do and why it doesnt think SSL/TLS is enough. Unless its just some sort of automatic certificate checker that verifies identities? In which case the browsers built in mechanisms do that too!
 
Sounds like its just there to make sure you are on the site you think you are. Well I dont struggle to type in urls, nor do I follow links from my spam folder, so I think i'll pass :D
 
You can type in the correct URL but if you are using a malicious DNS server then that's not going to help.

Just always remember to cast your eyes upward to check you are using HTTPS and that there is a valid certificate in place.
 
I wonder if they would ask if you had it installed if there were any security issues with your account and then use it as a way to weasel out of solving them if you didn't.
 
I wonder if they would ask if you had it installed if there were any security issues with your account and then use it as a way to weasel out of solving them if you didn't.

Just say you use a 64bit operating system which Rapport doesn't support (last time i checked anyway).

If they want to make it a standard requirement then they'll need to actually make it work on more than a bog standard 32bit windows install, otherwise they don't have a leg to stand on.
 
1) It works on 64-bit Windows 7, I know, I had it.
2) What it does, is it checks what username/password combination you are typing in, and into what website.

Basically, if you go to a dodgy bank link, and you don't notice, if that website is being tracked, it will tell you that you are typing the username into a different website :)

That's what it does.
 
It also looks out for keylogger activity or anything that may be attached to the browser designed to steal details.

I don't know how much protection it provides in real terms, but I have it installed on my parent's laptop. 40mb is not a lot and if it means there is one extra layer between fraud and my parent's lack of computer skills, it is a small price to pay.
 
I've not installed it because it's a waste of time for me. I've removed it from a few machines too because it was causing problems although I don't remember it being particularly difficult to uninstall.
 
Sounds like its just there to make sure you are on the site you think you are. Well I dont struggle to type in urls, nor do I follow links from my spam folder, so I think i'll pass :D

If that's the reason then it's a good idea. 'Click here to login' type emails catch people out all the time.
 
It doesn't slow anything down (who cares if it uses a little RAM that's doing nothing?) and ensures you're using the real site for your bank whilst protects your keystrokes.
 
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