Razer Kraken headset - static noise

[Blackhawk47]

I bought the Razer kraken usb headset and it's great but I have a problem.

I seem to get a background hissing noise which I don't notice in game so much, only when playing some music or hear a sound which is quiet. It seems to stop hissing on its own if there is no audio for 30 seconds or so.

I've tried all the usual stuff, reinstall drivers, different USB ports etc but no luck.

However I have tried plugging them in to my Apple iMac which sits directly next to my PC and I don't get a hissing noise at all. Which makes me think it's a setting on my PC or something causing the problem.

Can anyone help? I've tried googling the issue and it seems I'm not alone but haven't seen any solutions.

EDIT: hissing noise adjusts when i increase/decrease the volume as well.

 

[Blackhawk47]

Had no such issues on my old analogue headset so that could be it. Just noticed there are some new usb drivers for my motherboard so going to try that now. Might try some sort of USB hub as I was reading that because the headset is USB powered then that can be a problem...I dunno.

I'm really happy with the headset apart from this issue. Really good in game now that I'm used to it so I'd rather not return it.

Cheers for the help.

 

[Blackhawk47]

try usb drivers and try updating the bios.

Will try a BIOS update today. Haven't done one for ages.