Razer Maba help - buttons and scroll wheel work but pointer won't move!

marl · 9 Nov 2009 at 23:25

Help... as post, just got Razer Mamba. Buttons and scroll wheel seem to work but pointer will not move.

Anyone any ideas?

I've also noted the laser underneath doesn't illuminate - could the product be faulty?

marl · 10 Nov 2009 at 00:09

hyperst said:
try it in another usb port, should then come to life

Just tried this - no luck pointer still won't move!

marl · 10 Nov 2009 at 00:22

Tefal said:
this might be a bit obvious but does it have an on off switch?

if yes, is it turned on?

Yeah, its turned on. The scroll wheel, base, and charge indicator lights are all on.

I also tried it with and without the charging/power cable.
I've also tried it in different USB ports.

marl · 10 Nov 2009 at 02:11

Stormar said:
the lazer does no light up underneath,uninstall drivers and then re-install don,t know what win you using but there is a win 7 driver out now for it,plus have you pressed the infra red button on the mouse so it can sync with the docking station,think thats your problem.

Tried this - still no luck!

marl · 15 Nov 2009 at 19:19

Trox said:
Have you tested it wired?

Tried it wired - still no luck. Tried it on 2 PC's at work without success. e-mailled Razer who suggested returning it - which is what I've done.