Razer Synapse 3, Big Issue with Keyboard

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28 Dec 2020
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https://www.youtube.com/watch?v=Qjms5XvBxU8 Sorry for bad quality video, it’s youtube doing something stupid.

Razer Synapse 3 is doing this with my “Razer Cynosa Lite” keyboard. It does it most of the time when I lock my pc for a while and it starts doing it once I log back in. I also clean installed latest windows version and still same thing. The only fix that worked is to not install Synapse 3.

This is serious issue, it could do anything to my windows and click on anything. I have never experienced something like this, ever. This is just weird and messed up software.

Razer customer support is atrocious. They can’t even look into this issue. They keep replying to me with did you do this and do that, like I am stupid or something. And they end their replies with “For Gamers, By Gamers”. Just looking at that after every reply from razer makes me puke.

Anyone else had this issue with razer keyboards using Synapse 3?
 
Try turning off all things to do with power management on USB ports ( In control panel > power options & device manager > universal serial bus controllers ). Also i would recommend to not use USB 3.1 Gen2 Type A.

Worked for me on some Razer products.
I have done it all, plugged into usb 2.0, 3.0 gen1, turning usb power management off. It didn't fix the issue. Anyways, I should not be needing to do all this troubleshooting because razer can't fix their software. Nerver buying their peripherals gain.
 
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