Really need help - Changed graphics card and now VLC/Media Players freeze when opening video files

chickadee · 14 Mar 2019 at 10:55

I have no idea whats going on. I changed out my 2060 for my old GTX780, ran DDU and installed the latest drivers but now i cant play any video file without VLC or MPC freezing a few seconds in.

Does anyone have any ideas?

chickadee · 14 Mar 2019 at 11:04

It seems games work fine as i played MH:W without a hitch for 10minutes but VLC/MPC just freeze after 5-10seconds, tried reinstalling them too. No video files will run, weird!

WantoN · 14 Mar 2019 at 12:23

Try putting the old card back in, following the usual process, and see if it works. Then (in this order):

Update all of your drivers, every last one
Consider updating your bios
Delete C:\Nvidia
Re-download the latest driver
Run DDU (deep clean, inc. restart)
Reinstall the new graphics card
Install the fresh drivers

Check all the seating inside of the PC while you’re in there; I really doubt it’s the problem, but you never know.

If it’s still not working, we’ll go from there. If we can tie it down to definitely being the graphics card itself, it might be worth pursuing an RMA.

How many days ago did you buy it?

Beerbaron · 14 Mar 2019 at 12:40

I had this issue with VLC for a while. My PC hasn't been upgraded for several years and it randomly started happening. I put it down to either the AV i installed or the recent AMD graphics driver update. It fixed itself though.

Plec · 14 Mar 2019 at 12:47

If you're running Geforce Experience - try disabling it.

WantoN · 16 Mar 2019 at 15:46

chickadee said:
I have no idea whats going on. I changed out my 2060 for my old GTX780, ran DDU and installed the latest drivers but now i cant play any video file without VLC or MPC freezing a few seconds in.

Does anyone have any ideas?

Hows the problem going, have you followed anyone's advice?

chickadee · 19 Mar 2019 at 20:09

WantoN said:
Hows the problem going, have you followed anyone's advice?

Sorry for the late reply, been busy! I followed the ideas but nothing worked, then i uninstalled the card again and reinstalled it and it all worked....no idea what could have happened! But its working now! Hopefully I can get my refund ASAP and get myself another RTX 2060, the GTX780 is a great card but i got used to games running buttery smooth!

WantoN · 19 Mar 2019 at 22:48

chickadee said:
Sorry for the late reply, been busy! I followed the ideas but nothing worked, then i uninstalled the card again and reinstalled it and it all worked....no idea what could have happened! But its working now! Hopefully I can get my refund ASAP and get myself another RTX 2060, the GTX780 is a great card but i got used to games running buttery smooth!

I did actually suggest that

Very glad it’s sorted mate.