Associate
- Joined
- 28 Oct 2002
- Posts
- 1,819
- Location
- SE London
So, background, our CEO's wife's companies e-mail used to be hosted with us, but she moved away to a hosted exchange infrastructure a while ago, and now she's having issues sending emails to people within our company (CEO's PA, CEO himself...)
I can't seem to work out why, our setup is 2xTrend IMSS boxes which sit as our SMTP gateways and Exchange 2003, I can't see anything which is still in reference to her email within Exch SysMan, nor within Trend, so I'm confused as to where the issue lies with us, we've tested emailing from her domain to any other domain (gmail, hotmail etc) and she can send with attachments fine. But when she sends to us, the mails are either really delayed, or having the attachments stripped.
Upon investigation with people from the hosted exchange company, they say that they're getting timeouts when sending to us, what would cause this on just one domain...? Also, the one thing that I've seen which could possibly have an effect, but I doubt it, is the MX records on the CEO's wife's domain is set up as our tertiary and quaternary MX records, which is our ISP's backup SMTP in case both of our IMSS boxes are down, that's it.
As mentioned, I can't find anything in Exch relating to this domain anymore, but if there would be some residual left overs of it about, where would they be? I've checked in recipient policies, SMTP routing groups, everywhere I can think of but can't find anything.
Any help would be much appreciated as I'm getting some stick from my boss as he's getting a LOT of stick from her as she's quite a demanding woman.
Thanks
I can't seem to work out why, our setup is 2xTrend IMSS boxes which sit as our SMTP gateways and Exchange 2003, I can't see anything which is still in reference to her email within Exch SysMan, nor within Trend, so I'm confused as to where the issue lies with us, we've tested emailing from her domain to any other domain (gmail, hotmail etc) and she can send with attachments fine. But when she sends to us, the mails are either really delayed, or having the attachments stripped.
Upon investigation with people from the hosted exchange company, they say that they're getting timeouts when sending to us, what would cause this on just one domain...? Also, the one thing that I've seen which could possibly have an effect, but I doubt it, is the MX records on the CEO's wife's domain is set up as our tertiary and quaternary MX records, which is our ISP's backup SMTP in case both of our IMSS boxes are down, that's it.
As mentioned, I can't find anything in Exch relating to this domain anymore, but if there would be some residual left overs of it about, where would they be? I've checked in recipient policies, SMTP routing groups, everywhere I can think of but can't find anything.
Any help would be much appreciated as I'm getting some stick from my boss as he's getting a LOT of stick from her as she's quite a demanding woman.
Thanks