Back in May my 32" AOC monitor that cost me £400 suddenly stopped working after about a year of use.
It was just-about under warranty so I went through AOC support and after about 4-weeks of tedious emails they agreed to send a replacement, which arrived towards end of June. They told me I could use the box from the replacement to return the broken unit, which they then arranged a collection for.
The collection was booked for July 1st but nobody came to collect it. It was then re-booked for July 8th and again nobody turned-up.
That was 2-weeks ago and I'm still stuck with the huge box in my hallway. I'm also moving home in a few weeks and I really don't want to take it with me.
I've not had a reply to my last email so I get the impression that they aren't that bothered about the broken monitor.
Anyone had any similar experience?
If they still haven't collected it within the next 3-weeks or so, I'm wondering if I can just bin it, or would they eventually catch-up with me and demand I pay for the replacement?
It was just-about under warranty so I went through AOC support and after about 4-weeks of tedious emails they agreed to send a replacement, which arrived towards end of June. They told me I could use the box from the replacement to return the broken unit, which they then arranged a collection for.
The collection was booked for July 1st but nobody came to collect it. It was then re-booked for July 8th and again nobody turned-up.
That was 2-weeks ago and I'm still stuck with the huge box in my hallway. I'm also moving home in a few weeks and I really don't want to take it with me.
I've not had a reply to my last email so I get the impression that they aren't that bothered about the broken monitor.
Anyone had any similar experience?
If they still haven't collected it within the next 3-weeks or so, I'm wondering if I can just bin it, or would they eventually catch-up with me and demand I pay for the replacement?