Reclaiming lost iTunes

Soldato
Joined
17 Jan 2007
Posts
8,944
Location
Manchester
Hi, this has probably been asked before so bear with me.

A recent hard drive death wiped out my collection. Before you point and laugh chanting something about backups - I did have a backup - albeit only about 80% of the stuff. :p

How do Apple treat people in regards to re-downloading content? Has anyone got any recent experiences they can share?

Is it just a case of sending them a support email or am I out of luck? I've heard anecdotal accounts of people being granted a one-time only redownload of all their purchases I just wondered how easy it was.

Cheers.
 
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