Recommend me - A decent ISP

TheBigCheese

TheBigCheese

TheBigCheese

Soldato
Joined
6 Sep 2005
Posts
3,781
Hi guys

Usual drill - I'm sick of my ISP (AOL) now Talk Talk have taken them over so...

I'm after a decent ISP that....

Doesn't have download limits, or if it does has them set to a reasonable level i.e. 50Gb.

Doesn't throttle connections.

Does allow P2P

Has half decent tech support

Although money is a factor in everything I'm not looking at bargain basement, I'm willing to pay a bit more if the quality, speed, reliability and service is there.

I'm looking to change as soon as possible so any recommendations you give me would be great!

Thanks
 
Zen/IDNet will do sterling service with a reasonable download cap (30 or 50Gb) and provide you with great support.

Entanet resellers (UKFSN or Aquiss, for example) will offer huge off peak bandwidth allowances and a rock solid connection. Support is probably not quite as good, but it'd be adequate.
 
Csmager I have to disagree, the support is top class with Aquiss, UKFSN and Enta directly (by going from what I see and experience on ADSL guide and Aquiss' own forums.)

Edit: I don't have any experience with IDnet or Zen.
 
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Trifid said:
Csmager I have to disagree, the support is top class with Aquiss, UKFSN and Enta directly (by going from what I see and experience on ADSL guide and Aquiss' own forums.)
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I'm with both UKFSN and IDNet myself, and I have to say I've had no experience of support with UKFSN (apart from one email, which they took a day or so to reply to).

All I'm saying is that IDNet, for example, pride themselves on support. You ring a local number (not a local rate number), and there's no call centre. You often end up speaking to the same people, and they know exactly what they're doing. As a support example, someone posted about problems they were having on ADSLGuide and got a phone call *from* IDNet that day.
 
OK, that is good support them calling you.

I have only rang Aquiss once and was straight onto a person who knew what they were talking about. If they are busy they call you back. :p They have a local number for VOIP/free minutes users. Not sure on UKFSN.

(UKFSN will not have very good support this week due to Jason's father passing away on sunday - posted on ADSLGuide forums.)

The only problem with Enta is the 10pm rush which you get with peak/offpeak allocations. They have a Anti packet loss tool which limits every protocal down to stop (funnily enough) packet loss. It doesn't drop below 2meg though and isn't used so they don't have to buy more bandwidth. Can be viewed in action here: http://noc.enta.net/
 
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Id advise bt i never ever had a problem with them and unlimited downloads :rolleyes: i downloaded 150gb one month and they didnt say anything.
 
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