Recommend me a new ISP please

ShiWarrior · 23 Jul 2023 at 11:04

Currently with PlusNet and feel their price is not the best anymore

don't need a phone line, just broadband

speed wise, minimum line speed of 80MB

any help much appreciated

thanks

Bluecube · 23 Jul 2023 at 11:11

Aquiss give superb service. Probably not the cheapest but well worth paying a small premium for

ShiWarrior · 23 Jul 2023 at 11:17

as im not the account holder (so goes to my mums email address)

ive just logged into the account online and it says im paying 55 quid a month for 40 MB line :eek:

iwrox · 23 Jul 2023 at 11:18

Ironically I managed to get 900/120 from Plusnet a few months back for £41.99! Worth giving them a call and see what they can do before jumping ship?

ShiWarrior · 23 Jul 2023 at 11:20

iwrox said:
Ironically I managed to get 900/120 from Plusnet a few months back for £41.99! Worth giving them a call and see what they can do before jumping ship?

will do as I'm going to calling them this week
i should be on 80 MB line (last 6 months on 40 for some reason)
and i will ask them about putting me back on 80 and see what prices they can do

mi9tchy · 23 Jul 2023 at 13:33

one good thing about plusnet is you can get a static ip from them for a one off fee but it's annoying how you have to speak to them each time for them to give a competitive price

andy_mk3 · 23 Jul 2023 at 21:41

Bluecube said:
Aquiss give superb service. Probably not the cheapest but well worth paying a small premium for

+1 on Aquiss. Not the cheapest but they are still fairly competitive.

I swear we need to contact them about some discount for the amount we recommend them on here

russ9898 · 24 Jul 2023 at 13:24

Vodafone seem competitive price wise for their lower speed full fibre products.

80mbps @ £25 per month
100mbps @ £28 per month
200mbps @ £35 per month

Mcnumpty2323 · 24 Jul 2023 at 13:51

Usually with plusnet
First I note down other isp offers
Phone plusnet
Go straight for the am thinking of leaving option
Get through to retention department
Haggle with them
Tell them what others are offering (they do check this)
Get my new deal

Strikeforce · 24 Jul 2023 at 16:02

Mcnumpty2323 said:
Usually with plusnet
First I note down other isp offers
Phone plusnet
Go straight for the am thinking of leaving option
Get through to retention department
Haggle with them
Tell them what others are offering (they do check this)
Get my new deal

I find it easier just to go with a different ISP thats offering a better deal to start with.

Mcnumpty2323 · 24 Jul 2023 at 16:12

Strikeforce said:
I find it easier just to go with a different ISP thats offering a better deal to start with.

If I didn't already have an isp
Then definitely
But switching isp (assuming it's not going to cost you rest of contract fees too)
Sometimes doesn't go smoothly
So I would rather haggle a new better deal
Than switch if possible
Switching goes OK in the majority of cases
But had it once before go badly wrong
Lead to God knows how many frustrating hours on the phone
And several weeks of no home Internet

Rather than a better deal
Wish I could get better speeds
Frustrating I can see all the open reach cabinets
100 yards away
But our phone lines are underground and no one seems
To want the bother of fttp with them

MarcLister · 24 Jul 2023 at 17:38

Bluecube said:
Aquiss give superb service. Probably not the cheapest but well worth paying a small premium for

Agreed. A little expensive but when I had a problem with my new ONT they arranged for a BT Openreach engineer to visit the day after and fix the problem.

iwrox · 24 Jul 2023 at 18:11

mi9tchy said:
one good thing about plusnet is you can get a static ip from them for a one off fee but it's annoying how you have to speak to them each time for them to give a competitive price

Another reason I like to stick with them where possible, £5 and done. I only left them 2 years back for Zen because at the time they was not offering FTTP.