Recovering a Microsoft account eternal loop

Efour · 13 May 2023 at 10:08

I'm an idiot.

I've deleted the password authentication app for Microsoft.

I reinstalled it and readded my account but it never worked again so I removed the account again.

Now ofc the account still thinks I have the. Passwordless verification available and I have to constantly double verify by either text SMS or email.

Wheel finally I hit a limit too many verification attempts today try tomorrow
.
Wtf can I do now? Wait till tomorrow and start again.... How the hell am I gonna remove the old verification app.

Ive had this account for 25 years I'm not giving up on it.

AthlonXP1800 · 13 May 2023 at 12:04

11 years ago when I used Windows 8, I was downloaded and installed old Microsoft Account app on Galaxy S3 phone, I probably used it a few times. Fast forward to 2019 with Windows 10 1903 feature update gone passwordless, it required to used Microsoft authentication app but I already has account on Microsoft Account app which was removed from Google Play Store years ago and replaced by new Microsoft Authenticator app. I tried to used old Microsoft Account app but code was not worked so all I did was signed in Microsoft account on PC and clicked on Security Info tab then clicked add sign in method to added Microsoft Authenticator app and it generated QR code. Then on my phone I downloaded new Microsoft Authenticator app, opened it, added new account and camera was on to took picture of QR code and finally my account was created on new Microsoft Authenticator app.

How to Regenerate Microsoft Authenticator QR Code (2023)

Here's a step-by-step guide on how to regenerate Microsoft Authenticator QR Code on your new mobile phone device.

technclub.com

Mujja · 15 May 2023 at 18:35

Efour said:
I'm an idiot.

I've deleted the password authentication app for Microsoft.

I reinstalled it and readded my account but it never worked again so I removed the account again.

Now ofc the account still thinks I have the. Passwordless verification available and I have to constantly double verify by either text SMS or email.

Wheel finally I hit a limit too many verification attempts today try tomorrow
.
Wtf can I do now? Wait till tomorrow and start again.... How the hell am I gonna remove the old verification app.

Ive had this account for 25 years I'm not giving up on it.

Let us know if you find a solution. I only use the authenticators on a couple of non-work accounts and do worry what will happen if I lose or need to reset my phone.

Now is a good time to backup those codes

Efour · 15 May 2023 at 19:10

I'll try this when I get back to my home pc in a day or 2

Mujja · 15 May 2023 at 19:16

oh! so you're able to get in to the MS account using SMS\email?

While in there why not remove the authenticator app as an authentication method?

AthlonXP1800 · 16 May 2023 at 12:52

Mujja said:
oh! so you're able to get in to the MS account using SMS\email?

While in there why not remove the authenticator app as an authentication method?

I got my MS account setup on SMS/Email/Authenticator.

I dont need to remove authenticator app as an authentication method. What if code cant reached to my SMS or email when SMS is down or email down or cloud backup down?

That why I will not remove authenticator app as an authentication method.

AthlonXP1800 · 16 May 2023 at 12:54

Mujja said:
Let us know if you find a solution. I only use the authenticators on a couple of non-work accounts and do worry what will happen if I lose or need to reset my phone.

Now is a good time to backup those codes

You cant backup codes, it stored on cloud. The code changed every 30 secs.

Deleted member 77746 · 16 May 2023 at 13:01

Is there not an option to say you can't access the verification? If you can't reset it then you will have to contact them.

Try via email/SMS etc if available.

Mujja · 16 May 2023 at 14:11

AthlonXP1800 said:
You cant backup codes, it stored on cloud. The code changed every 30 secs.

Come back to me when you know what you're talking about.

Mujja · 16 May 2023 at 14:13

AthlonXP1800 said:
I got my MS account setup on SMS/Email/Authenticator.

I dont need to remove authenticator app as an authentication method. What if code cant reached to my SMS or email when SMS is down or email down or cloud backup down?

That why I will not remove authenticator app as an authentication method.

What???

Efour · 17 May 2023 at 06:01

GaryTheSnail said:
Is there not an option to say you can't access the verification? If you can't reset it then you will have to contact them.

Try via email/SMS etc if available.

Yes there was and i was doing it but for some reason it started going in some odd loop.
I had to verify the account twice then 2 step log in and it thought it was dodgy so stopped giving me 2 step authent as id had enough that day.. lol

Anyway back on a real trusted PC i quickly set it up again with QR code.

An infuriating mistake whilst on holiday.

Deleted member 77746 · 17 May 2023 at 06:24

Should move to Authy then you can back up to cloud and other auth methods.