Reflashed Orange N70 Now Works Correctly

[ZXSpectrum]

Well my friend was having the problem with his Nokia N70 with the ringtone problem.. he applied the patch and ensured that it had the latest firmware but still no joy (Could set it to a custom mp3/wav/whatever but would intermittantly play the horrible Nokia theme)... Orange said it was a Nokia fault and was nothing to do with them and would not do anything about it! So he found a company called FoneFix that were able to reflash the phone with the original firmware (Nokia one not the modded Orange one) thus removing all the Orange branding and setting it back to how Nokia made it... And Guess What??? It now works fine... No problems with the ring tones, loads faster... superb phone...

Nice one Orange...

 

[ZXSpectrum]

Including the orange menu etc... Which takes up huge amounts of memory... and thus slows down the phone... Regardless of fault Orange should have taken the issue up with Nokia and got them to sort it out... Not just inform them of the problem then not accept responsibility to its customers...

FACT Orange have sold a Nokia phone that clearly has a fault! Thier response... "Its not our problem, you will have to wait for a patch" That is just outrageous and i hear that they have secured a spot on Watchdog for it...

What they should have done is:
1) asked the customer polietly if they could wait till the patch is available that should sort the problem.
2) If the customer did not want to do this either replace the phone to the customers satisfaction of equivelent value or refunded any charges...

How would you feel if you bought something... Xbox, TV, computer part then found out that there was a manufacturing fault... What would you do? Take it back and get it swapped or a refund as you are entitled to under the SOG act... Orange have completely disregarded this...