refund on windows?

mark128

mark128

mark128

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Joined
29 Aug 2003
Posts
399
Location
North West UK
Ok so i've just bought a new computer which came with windows vista home premium and I had no choice to purchase the machine without vista. I already have a copy of windows vista x64 buisness edition so have no use for the windows vista home premium licence. What is the chance of being able to obtain a refund from microsoft.
 
Haha i thought as much! Seems silly being forced to buy software I don't want but guess thats the world of microsoft.
 
It's possible, but is quite a hassle. Linux zealots have been doing this for years to demonstrate their displeasure with pre-installed Windows and the "Microsoft Tax" levied on nearly every OEM computer sold.
 
If it's a Dell machine then you can, it's been done before. Just tell them as per the EULA you didn't agree to the terms and are returning the software for a full refund.

I say go for it.
 
Fire Wizard said:
Hello mark128, which license if your copy of Windows Vista Business and have you already used it on another machine? :)
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No the windows buisness copy is brand new and wanted to use that rather than the home premium edition that came with the machine. I have literally just got this computer and havn't even activated it yet. The buisness edition was obtained through microsofts academic deal they have with universities.
 
Caged said:
If it's a Dell machine then you can, it's been done before. Just tell them as per the EULA you didn't agree to the terms and are returning the software for a full refund.

I say go for it.
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It sure is a dell, however it wasn't purchased directly from dell. I vaguely remember hearing about this and the guy getting a refund. I just wonder how easy it would be to acheive.
 
Caged said:
If it's a Dell machine then you can, it's been done before. Just tell them as per the EULA you didn't agree to the terms and are returning the software for a full refund.

I say go for it.
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You agreed to the T&C's at the point of sale.
 
badbob said:
You agreed to the T&C's at the point of sale.
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Except the first time you see the EULA is when you turn the PC on.

Edit:

http://download.microsoft.com/docum...lish_36d0fe99-75e4-4875-8153-889cf5105718.pdf
By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit. If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoft’s refund policies. See www.microsoft.com/worldwide. In the United States and Canada, call (800) MICROSOFT or see www.microsoft.com/info/nareturns.htm.
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You are aware that Dell only refund you their price on the OS and not the going OEM rate?
Where as people will buy OEM Windows for around £50 - £75, Dell buy their copies in for around £15 - £20.
 
stoofa said:
You are aware that Dell only refund you their price on the OS and not the going OEM rate?
Where as people will buy OEM Windows for around £50 - £75, Dell buy their copies in for around £15 - £20.
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Thats fair enough, its still nice to get something back and not feel bullied into using a particular peice of software.

I've spoken to the retailer i purchased the machine from and they said they cudn't do anything about it as they are just selling the machine as a complete product.
 
Contact Microsoft about it then, their UK contact details are on their website.

Edit: I'm pretty sure you get a lot more than £20 back as well.
 
JonRohan said:
You didn't have to buy the PC with Windows preinstalled.
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When I contacted Dell, and requested that a laptop is not supplied with Windows, they refused out right. No offer for reduction in price with blank HD no CD's.

Was going to install Ubuntu- why should I pay MS £60-£100 for a OS that I'm not going to use?
 
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