Refusing Delivery of a item - Help needed
- Thread starter nam
- Start date
Soldato
- Joined
- 10 Mar 2006
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- 3,975
Man, they are an absolutely DREADFUL company. Just refuse it, whatever you do don't accept it. They will have to issue you a refund as far as I'm aware.
I bought a camera from there a little while ago, took forever to dispatch and arrive (that might work in your favour) and then when it broke it took them nine weeks to turn it round. I actually had to start chucking consumer direct legislation stuff at them to return the sodding thing.
Utterly utterly horrid company, you cant even speak to anyone that has any idea of what's going on - they only operate a sales line and no support line. "Sorry but I'm a complete 'tard and the company I work for doesn't want anybody with a problem speaking to us. See ya."
I bought a camera from there a little while ago, took forever to dispatch and arrive (that might work in your favour) and then when it broke it took them nine weeks to turn it round. I actually had to start chucking consumer direct legislation stuff at them to return the sodding thing.
Utterly utterly horrid company, you cant even speak to anyone that has any idea of what's going on - they only operate a sales line and no support line. "Sorry but I'm a complete 'tard and the company I work for doesn't want anybody with a problem speaking to us. See ya."
is it easy as just saying to the courier "i will not accept goods please take back to sender". Will i need a reciept from courier to get a refund from them ?
I wish i had asked first i do not like purelygadgets, they have alreday billed my credit card too
I wish i had asked first i do not like purelygadgets, they have alreday billed my credit card too
alexthecheese said:Man, they are an absolutely DREADFUL company. Just refuse it, whatever you do don't accept it. They will have to issue you a refund as far as I'm aware.
I bought a camera from there a little while ago, took forever to dispatch and arrive (that might work in your favour) and then when it broke it took them nine weeks to turn it round. I actually had to start chucking consumer direct legislation stuff at them to return the sodding thing.
Utterly utterly horrid company, you cant even speak to anyone that has any idea of what's going on - they only operate a sales line and no support line. "Sorry but I'm a complete 'tard and the company I work for doesn't want anybody with a problem speaking to us. See ya."
Soldato
- Joined
- 10 Mar 2006
- Posts
- 3,975
Actually it's probably best waiting for a reply from someone that doesn't veermently despise the company.
I'm not sure - ring consumer direct people, they are awesome. Really helpful.
I'm not sure - ring consumer direct people, they are awesome. Really helpful.