Refusing delivery of an order?

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Joined
29 Sep 2005
Posts
353
Hi,

I've ordered some stuff from a large trade DIY place (not sure if I can name it). But have since found it much cheaper elsewhere.

It has gone past the point where I can cancel before it is dispatched, so is the next easiest thing to refuse to accept the order?.

This should mean it will just get sent back to them, and should save me from having to pay postage to return it?.

Or will this not work?.

Advice welcomed

Chris
 
[DW]Muffin;10622154 said:
There is a Distance Selling Act (2000) in the UK, you can refuse the goods on delivery and they are returned to the company, when you can request a refund of said goods price (NOT delivery charge). You can also inspect items (not open box) and then post back if they are unsatisfactory.

Delivery was free, so in theory if I refuse delivery I will get all of my money back?.
They can't change their mind and charge me for delivery?
 
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