Refusing delivery of engraved ipad

Soldato
Joined
31 Dec 2003
Posts
4,757
Location
Stoke on Trent
Hi,

I stupidly ordered an engraved iPad and have changed my mind but can’t cancel the order

Does anyone have any experience of refusing delivery of the iPad and whether I’d get a refund ?

I know this would be fine for a non customised device but the fact it’s engraved makes me worry. Some searching of apples policy also suggests it’s ok but I’m after some comfort from you guys if possible?!
 
From Googling Apple seems to have removed the policy on personalised items, aside from you can't exchange in store, and it seems people have had mixed experiences on refunds.
I really can’t decide whether to risk it. I’ve never refused a delivery before and feel like if I do, I may never see the money or the iPad again

The engraving is the stupidest thing I’ve done and feel an idiot
 
What did you engrave it with?

I've only done it once, on my first iPad but it developed a fault and they swapped it for a new one in store. Which sucked because I applied a screen protector on that thing absolutely perfectly!
My daughters name (who it’s a gift for) .

My full dilemma here is I’m being a tightwad as I’ve ordered the brand new iPad, whereas now I’ve seen the 10th gen for £100 less & I doubt she will notice the double storage or a16 chip vs a14
 
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