Reinstalling Windows 7 64bit

Jason S · 20 Apr 2014 at 18:11

Hi

I bought a system from you guys a year ago last xmas. I need to completely reformat my pc and reinstall windows. I have only just discovered that you don't supply a windows disk just the Gigabyte intel series utility disc. After reading various posts on the internet I discovered that I could download a copy of windows 7 64 bit iso from digital river which I have done and burnt to a dvd-R using nero. I have rebooted my pc and set the bios to boot from disc but all I keep getting is an error message stating the following:- An error occured whilst reading the boot configuration data. My pc then proceeds to boot back into windows and I'm back where I started. I tried to set the boot drive to my external harddrive after extracting the iso file there but that didn't work either. How the hell are you suppose to reinstall windows on to a pc when you don't supply a windows installation disk, lucky for some people who have the computer knowledge to know what an iso file is. What if that person is not comp[uter savvy then basically they are screwed. Can you please give me a step by step instructions on how to reinstall windows 64 bit onto my system and what programs and how to use them to do this. I have spent most part of today trying to figure this out and got absolutely nowhere. I don't want to end up having to pay over £170 for a windows 7 installation disc when I originally would have thought that you would have provided this as part of my original purchase.

Many Thanks Jason

Jason S · 20 Apr 2014 at 18:15

Also you should put a post onyour site stating that you don't supply the windows installation disk as part of the purchase and explain in a forum post in detail what a user should do if they need to do a complete reinstall.

Jason S · 20 Apr 2014 at 21:16

Already tried that got an error message which resulted in me not being able to continue with the installation. Windows setup has experienced an unexpected error, to install windows please restart the installation, error code 0x583

In a previous email to overclockers they stated

You will have received a Windows DVD with your system (usually found inside the motherboard box). To re-install you will need to use this disk.

Please let me know how you get on.

Regards,

Dan Smith

The only disc I got was the Gigabyte Intel 7 Series utility DVD but I dont think thats the win install disc

Jason S · 20 Apr 2014 at 21:31

I burnt the iso to a readable dvd disk. and I don't own a usb flash drive, i only have two external harddrives.

Jason S · 20 Apr 2014 at 21:44

okay I tried the usb/dvd tool but when I select the either one or the other iso files I downloaded the program tells me the following:- the selected file is not a valid iso file, yet I can use winrar and see that it has the required windows 7 installation files.

Jason S · 20 Apr 2014 at 21:45

And yes I can set the dvd as the bootable drive cos when I set this up in the bios it reads the cd but then i get the error message an error occured reading the boot configuration data.

Here is where I obtained the iso file

Windows 7 Home Premium 64Bit: http://msft.digitalrivercontent.net/win/X17-58997.iso

Jason S · 20 Apr 2014 at 22:05

okay used that program to verify the iso and it says it's not a recognised windows 7 image. Okay so looks like I need to download another windows 7 64 bit iso, but where from, that was from Digital river, microsoft used them to host their windows installers for people who had no disc but had a valid product key like I do.

Jason S · 20 Apr 2014 at 22:06

could I purchase a hard copy of windows 8 and install that directly from dvd instead or do I need to install windows 7?

Jason S · 20 Apr 2014 at 22:14

Okay downloaded another iso copy of win 7 64 bit from DR using the http://www.microsoftstore.com/store/...usbdvd_dwnTool fine and burning to disc now. At the moment it is creating bootable disk so Im gonna see how this goes. I hope this works cois this has been a royal pain in the rear.

Jason S · 20 Apr 2014 at 22:15

Im running windows 7 64 bit

Jason S · 20 Apr 2014 at 22:17

Okay usb/dvd tool said bootable dvd created successfully so gonna reboot and try again.

Jason S · 21 Apr 2014 at 00:09

Okay well that seemed to have worked. Manage to reinstall windows 7 from the iso. Have installed all my drivers etc. Just need to make sure everything is working then activate this cpy of windows with my key.