Hi,
We have persuaded my Dad to replace his old PC with an iMac and are just waiting out a few weeks to see if a new bunch are going to appear or not.
Now my brother and I have endured many, many long and very painful phonecalls with my Dad over the last few years everytime he has had a problem with his PC. My brother is a complete Mac convert and believes Dad will have a much better experience using a Mac.
I am not so fussed what he gets, as long as we have some decent and easy way of taking control of his computer, so we can save us all time and effort when he has a problem or we want to show him something.
So is there anything like Remote Assistance for Apples?
We have persuaded my Dad to replace his old PC with an iMac and are just waiting out a few weeks to see if a new bunch are going to appear or not.
Now my brother and I have endured many, many long and very painful phonecalls with my Dad over the last few years everytime he has had a problem with his PC. My brother is a complete Mac convert and believes Dad will have a much better experience using a Mac.
I am not so fussed what he gets, as long as we have some decent and easy way of taking control of his computer, so we can save us all time and effort when he has a problem or we want to show him something.
So is there anything like Remote Assistance for Apples?
