Remote assistance software

[Turbo-G]

Hi all,

What would you recommend as a remote assistance tool for OSX? I want something I can use to remotely connect to my parents iMac, from my own for support purposes.

Something similar to 'remote assistance' in windows would do fine, ie free

Any suggestions? Thanks,

Grant

 

[Tilluss]

http://www.teamviewer.com/index.aspx

Simples

 

[feriso]

Seconded, I use this and it's brilliant. Also an app for the iPhone which is useful as well

 

[Paul11]

thirded.

never used it for a mac but i use it on PC all the time

 

[Deleted member 651465]

Teamviewer or Logmein are fine.

 

[Turbo-G]

Thanks for the suggestions guys, will take a look at teamviewer and logmein.

 

[Rameses]

I think TeamViewer is amazing, so simple.

 

[Kemik]

What's wrong with the screen sharing VNC server built in to the OS?

 

[Supertaff]

Log me in is my support tool of choice, use it acorss a number of friends and families PC's and Macs.

Can control them from iPhone, iPad and any computer I have internet access from.

Taff

 

[Deleted member 651465]

I like Log Me In for support (especially when used for the older folk ) because you don't have to do anything for you to gain access. Obviously, it needs to be configured to run on start up, but that's pretty much invisible to the end user.

Yes, Teamviewer is good (we use it at work).. but if you don't know the machine code or the password string it can be annoying to ask someone who's not literate with computers to look for the details you need.

 

[VaderDSL]

I just use screensharing on ichat with my parents/sister of they need help dunno if that's any use