remote desktop support

pauLAW · 21 Feb 2014 at 09:23

Hi guys, can anyone recommend any free remote desktop support tools? I am sick of having to go round to a certain persons house to show them how to use the machine. I have a few people I help with issues so a remote support tool would be handy.

It would hopefully be easy to connect so that the end user doesn't have to do anything overly challenging to set up a connection.

Thanks

linktoinsanity · 21 Feb 2014 at 09:29

There is another thread asking the very same thing, further down the page, here: http://forums.overclockers.co.uk/showthread.php?t=18580447

However, I will give you an answer anyway, Teamviewer.

pauLAW · 21 Feb 2014 at 09:32

that thread isn't asking quite the same question, as you will see the guy who recommended team viewer got E slapped.

tom_e · 21 Feb 2014 at 09:38

pauLAW said:
that thread isn't asking quite the same question, as you will see the guy who recommended team viewer got E slapped.

Apart from it's exactly the same and he didn't get e slapped because it was a bad recommendation only because he didn't take any notice of the OP.

pauLAW · 21 Feb 2014 at 10:07

thanks Tom, great input mate, thanks for the recommendation - I know, instead of being rude how about either help with the question, or don't post at all?

Read what the other guy is asking, he has built a HTPC, so the best recommendations are things like xbmc - how is this the same question as providing remote desktop support? this guys owns both machines and can set up the connections, what I am asking is for recommendations on connecting to machines I have no ownership of.

linktoinsanity · 21 Feb 2014 at 12:24

Whatever, point is you could read the thread and figured out that Teamviewer would be a good suggestion. The guy who posted it in there was only rebuked because it was not quite what the OP needed, it'll be ideal in your case.

tom_e · 21 Feb 2014 at 12:29

Teamviewer
UltraVNC
RealVNC

All good bits of software, all recommended in the other thread as well funnily enough.

LizardKing · 21 Feb 2014 at 13:24

teamviewer as suggested
alse
https://join.me/
Is also pretty good.

me227 · 21 Feb 2014 at 14:48

Teamviewer, and be a bit more grateful when help is given.

bledd · 21 Feb 2014 at 15:26

Teamviewer is great, I use it daily.

I'd pay for it if they had a cheap home option.

Confused · 21 Feb 2014 at 15:39

bledd. said:
Teamviewer is great, I use it daily.

I'd pay for it if they had a cheap home option.

Same here.

shatpank81 · 22 Feb 2014 at 00:53

Join.me is good, use it at work.
Just tell them to go to said website. Download installer, ask for code and job done

Crossloop used to be good, but avg have just purchased them and closed them for some reason
There was also bomgar but think that is now a paid for version