Renting Phone Line:

n30_mkii

n30_mkii

n30_mkii

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Joined
31 May 2005
Posts
2,180
Location
Alfreton,Derbyshire
I will be renting for 6-12months, the property already has a bt phone socket. I will need to be re-connected to BT I guess so that I can get broadband. They mention on the site, a £125 fee subject to survey. Does this still apply if the property is already connected up?
'Installation of a new BT landline with the Unlimited Weekend Plan. One-off charge of £124.99 is subject to survey.'
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All I want the landline for is BBand, is there a cheaper option than using BT for the phone line? I will be going with a third party company for my bband.
 
They disconnect it now so you have to pay, what I was told anyway :p But yes you have to have BT, unless you want cable. 12 month minimum contract too.
 
Plug a phone into the socket - if theres a dial tone you should not have to pay.

Or if possible go vith cable as its only a £30 install fee so even if you was to leave after 6 months you would just have to pay the 6 months line rental plus £30 install fee = £96 instead of the £125 bt install fee
 
When I moved into my place the line was installed but disconnected. I phoned BT and had the lne connected again, it took 24hrs but did not cost a one off fee. I just had to set up the DD for the line rental of £10 a month.
 
Thebug said:
Plug a phone into the socket - if theres a dial tone you should not have to pay.

Or if possible go vith cable as its only a £30 install fee so even if you was to leave after 6 months you would just have to pay the 6 months line rental plus £30 install fee = £96 instead of the £125 bt install fee
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Cable is a 12month contract as well.
 
Not sure how good their broadband is but I think Sky will credit your account for £125 if you have to pay BT for installation.
 
POB said:
Not sure how good their broadband is but I think Sky will credit your account for £125 if you have to pay BT for installation.
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Got any more info on this as a mate has just had to do this as he could not get cable.
 
n30_mkii said:
I will be renting for 6-12months, the property already has a bt phone socket. I will need to be re-connected to BT I guess so that I can get broadband. They mention on the site, a £125 fee subject to survey. Does this still apply if the property is already connected up?
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AFAIK you're getting confused a bit - if the line is there you don't need to pay to install anything you just need to ask them to re-connect it.( The £125 would be for actually physically installing a line. Unless things have changed now.) Re-connecting ought to be free of charge - or at least was when I was at uni - lived in 3 different student houses and had to get BT sorted each year - never had to pay any fees - just the line rental.
 
dowie said:
AFAIK you're getting confused a bit - if the line is there you don't need to pay to install anything you just need to ask them to re-connect it.( The £125 would be for actually physically installing a line. Unless things have changed now.) Re-connecting ought to be free of charge - or at least was when I was at uni - lived in 3 different student houses and had to get BT sorted each year - never had to pay any fees - just the line rental.
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The house I'm in right now has a BT line physically installed but it hasn't been active for years. I called BT a few days ago to get it re-enabled and they would not budge on the £125 fee as they acknowledged a line had been here at one point but they insisted the line had been totally disconnected.

In short if your line is deactivated but still has a dialtone, they won't charge you the £125. If there is no tone at all then you'll have to pay. Personally I think the £125 charge is a joke when a house already has the line - I could understand it if the engineer physically needed to cable it up, but when they just have to fiddle with some wires in the cab it's not on really.
 
If BT's records say that there has previously been service at the address then you should only have to pay £35 reconnection fee.

If BT's records say there has never been service there then it's £125, unless of course you do have a line, with dialtone but their records are wrong you just argue your way out of the charge (i did this as the engineer turned up and said "erm..don't really know why i'm here" so i had the line connected for free with only 3 months min contract)
 
I moved house recently and BT wanted to charge me £125 to activate. I went to tiscali and they now do their own lines as well so nothing to do with BT. Had my phone activated for free. Worth checking out to see if it is possible in your area.

Cant complain with the connection either. Getting about 6mb out of 8mb. Not had a problem with it since activated.
 
i'm currently moving into my 3rd rented property where i'm going to have to pay a connection fee, the last one was a new build and as far as i'm aware with those BT tend to speculate, so they'll fit all the phone lines in a new building and then when you want it activated you pay for the work already done and they come and flick the switch. This one I'm going to be the 2nd resident but it appears the previous guy didnt have a phoneline, i'm going to be checking for a dial tone though because i've a feeling it might be confusion because of the postcode. The first time i had to pay it was a student house that had cable previously (which had been disconnected by cutting the cable so we couldnt just continue with that)
 
Well I'm not sure how long ago the last tennant left, or for that matter if he even used the landline or not, so I guess I will need to take a phone with me when we next go to test if its still live...

Thanks for the many replies. It's ashame BT don't offer a bband only type line, for the sole purpose of bband, with VOIP these days etc
 
The difference in cost between a voice service and no voice service is pennies. The killer's all the faults that'll nobble both...
 
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