Repairing/Reinstall Windows 7 on Acer One Nav50

shopper150

shopper150

shopper150

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22 May 2012
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I'm trying help a friend out who is very short of money.

She has an Acer One NAV50 that was running Windows 7 Starter. There is something wrong with Windows and it doesn't boot into it successfully.

I have tried the following, with no success:
- Factory Image Restore (using Control-Alt-F10) - there is no option to restore to factory settings
- Safe mode - doesn't boot into Windows
- System Restore - all restore points are unsuccessfuly restored.

Can anyone have any advice on how to get this working?
There is an issue in the the windows serial number has worn away from the sticker, so I cannot read it.

Any advice would be greatly appreciated.
 
Is the hard drive removable? If so, you could take the drive out, hook it up to another PC and use Nirsoft's Produkey to read the Windows serial key that's been rubbed off, then do a fresh install using that key.

If you're looking to fix the current install rather than replace it, then what's the actual issue when it tries to boot? Does it blue screen with an error message, or does it do something different?
 
That's only going to find the generic Acer OEM key though, not the one on the cert of authenticity that's been rubbed off. You wont be able to use the OEM key to do a fresh install (well you can if you know how to install an appropriate certificate first)
 
Confused Stu said:
Is the hard drive removable? If so, you could take the drive out, hook it up to another PC and use Nirsoft's Produkey to read the Windows serial key that's been rubbed off, then do a fresh install using that key.

If you're looking to fix the current install rather than replace it, then what's the actual issue when it tries to boot? Does it blue screen with an error message, or does it do something different?
Click to expand...


Whilst booting, it goes into Startup Repair and it then searches for problems for quite a while. It then says "Startup Repair cannot repair this computer automatically"
 
ron3003 said:
That's only going to find the generic Acer OEM key though, not the one on the cert of authenticity that's been rubbed off. You wont be able to use the OEM key to do a fresh install (well you can if you know how to install an appropriate certificate first)
Click to expand...

As you've stated, the OEM key probably won't work.
How do I work around this?
 
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