Replace Combi with Air-Source Heat Pump?

Soldato
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9 Mar 2010
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Just had a meeting with a representative from the company that gave us free roof and room insulation on our 1983 build home (happy with how that went)

They're saying they've that there's a new Renewable Heating Incentive that we're eligible for that would give us £3039pa (£253.25pm) if we had a Air-source heat pump system installed to replace our gas combi boiler.

Included in the installation of the air conditioning unit outside we'd get a hot water tank installed in the loft as well as all the radiators replaced in the house (something that I had been looking at recently!)

They'd also provide 10 years of cover for the installation as well as 4 hour call out - included for free.

The costs would be £15,500 for the install but charged at £199 per month (on finance). With the RHI form the government we'd actually be £54pm better off.

Factoring in the projected cost savings of around £20 a month, compared to gas, it kind of seems like a win win for us (and yes I understand that they're making a tidy profit with these as well)

The idea of going all electric appeals to me (if we get solar panels installed we could live off grid!) but my previous experience with Electric Storage Heaters also showed me how bad it can be.

So, anyone had one installed? Good idea? bad idea? how loud is the air conditioning unit? Will it work in spite of my old house that doesn't have the best insulation in the world?
 
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Oh yeah, totally aware of this kind of thing (massive fan of Watchdog :)) but everything he was saying I could find up backed up online (https://www.gov.uk/domestic-renewable-heat-incentive) and I checked in front of him.

I forgot to mention it in the opening post but the contract also has a 14 day cooling off period "from the day the installation is complete". So signing this week wouldn't mean we've only got 14 days to get out of it, but 14 days of running the system to see if it's capable of getting the house to temperature and run efficiently.

Given that we'd be having it installed within 4 weeks of signing it's probably a good time of year to put it through its paces.

If you can find people complaining about the systems themselves that would be good as I can't see anything wrong with their sales tactics or the RHI payments not being legit.
 
So had the second visit regarding this last night.

This time it was with a 3rd party who just came in to measure up and inspect the house in general to spec out the system.

Got hold of the original sales guy on the phone to confirm a couple of things.

The RHI we're getting is a "deemed payment" rather than a feed in tariff.

The amount of £3039 per year is worked out beforehand based on our current EPC rating. This amount also goes up with inflation each year.

Some people have said "spending £15K to save £20 a month doesn't seem worth it" but the actual practicalities of it will mean we're £50 per month better off each month because the RHI is more than the install cost (if paid on finance)

In addition we're having our entire system updated and serviced AND we have the potential to save some money on top.

Now... saying that... :)

NPower (our provider) have just said they're upping gas prices by 4.8% and electric by 15% (http://www.bbc.co.uk/news/business-38852517)

It seems annoyingly counter intuitive given Scotland's ability to produce as much electricity as it has done. While we're on a fixed tariff at the moment it won't effect us, but it obviously is concerning for when that comes to an end.

I've also found out that my dad knows the owner of a local company that do these kind of systems, so getting a 2nd opinion from him as well.
 
LAAAAAAAAAAAAAAAAWLS!

So!

My parents phoned them up to see if this "deal" was still going on. They told them they've gone into liquidation!

Checking online it appears the company is still obligated to find a company to continue all repairs and inspection for the next 10 years - http://www.energysavingtrust.org.uk/scotland/grants-loans/green-deal

It does appear that everything they sold (while not a viable business opportunity) was genuine, and actually a good deal - but just to a detriment to the company!

In addition, as the RHI payments are done by the government no one has lost out on that money coming in to pay for this installations.

Bullet dodged or opportunity missed?
 
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