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Replacement card after RMA - questions

And

And

And

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To be fair to OcUK this is the only problem I have with the RMA, they've been quick, efficient and helpful otherwise.

I RMA'd a 780Ti graphics card a few weeks ago. The card itself was 10 months old but with a 2 or 3 year warranty. It went to manufacturer for repair but today I've found out OcUK are sending out a replacement.

The RMA'd card was non-reference factory overclocked. After calling them this morning it seems the card I am receiving is from a different manufacturer and a reference card (B-Grade).

I feel I should be getting a like-for-like replacement, ie factory overclocked non-ref card and not a ref card. Am I right to think this?
 
I think GFX card replacements are becoming a mess..

The warranties are not worth the paper they are written on any more.
 
do a post in customer service and they should be able to help.

if its a replacement card it should be new and not B grade unless they have spoken to you first and your happy with it.
 
And said:
To be fair to OcUK this is the only problem I have with the RMA, they've been quick, efficient and helpful otherwise.

I RMA'd a 780Ti graphics card a few weeks ago. The card itself was 10 months old but with a 2 or 3 year warranty. It went to manufacturer for repair but today I've found out OcUK are sending out a replacement.

The RMA'd card was non-reference factory overclocked. After calling them this morning it seems the card I am receiving is from a different manufacturer and a reference card (B-Grade).

I feel I should be getting a like-for-like replacement, ie factory overclocked non-ref card and not a ref card. Am I right to think this?
Click to expand...

You should be getting the equal or a better card.

I wouldn't be happy getting a lesser card.
 
I've just had my 980 replaced and the second fan is stuck at 100%. Not happy, this was a fault reported at launch and shouldn't be present on a replacement.
 
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