Replacement Sky HD Box

Catanonia · 9 Dec 2015 at 13:10

Our well old and out of warranty Samsung Sky HD Box is dying and needs replacing. It is one of the original HD boxes

I am going to go to the Auction sites, what model should I be looking for?
What is the latest one that sends Digital sound via the HDMI cable ?

Thanks

Admiral Huddy · 9 Dec 2015 at 13:56

[Moved to HC&HIFI]

GSXR Gaz Mc · 9 Dec 2015 at 14:05

try places like CEX, cash generator, cash converters. rhy always have 2nd hand sky boxes and at least u get some warrenty....u have to go thru a procedure with pairing ya card with ya new box which is straight forward

https://activatemychannels.sky.com/

Royal Fleet · 9 Dec 2015 at 14:07

When our box was dying I phoned them up and complained. After some arguing they wouldn't reduce the £65 call out fee but they would give me a discount on the subscription.

Engineer turned up. Said box was failing. Replaced with no further charge,

chaparral · 9 Dec 2015 at 14:11

Royal Fleet said:
When our box was dying I phoned them up and complained. After some arguing they wouldn't reduce the £65 call out fee but they would give me a discount on the subscription.

Engineer turned up. Said box was failing. Replaced with no further charge,

I got sky to post my replacement skybox to me and I installed it myself

(so there was no called out fee)

Catanonia · 9 Dec 2015 at 14:52

Thanks all,

We are well out of warranty and had all the Sky warranty offers through the door for years.

It looks like the LNB Number 2 port on the box has died. Cannot get it to recognise a signal with either cable in it even thou both cables work with LNB no 1 input.

Will give Sky a call and see if I can blag a new box.

Worst case looks like ebay and a DRX895WL-C 2TB box for about £100

Avalon · 9 Dec 2015 at 18:00

Are you sure it's not been put in single tuner mode?

if not then Gumtree has loads. We paid £10 for a brand new wifi enabled 500GB HD box, took 2 minutes to swap and about the same to activate online. It was un-used as a neighbor had moved house and been given a new wifi enabled box as part of the new deal but didn't want to loose the existing recorded content so stuck with her old one.

Clairvoyant · 9 Dec 2015 at 18:23

My old box was just getting very slow. I got a refurb upgraded 2TB one for about £100 with lifetime warranty from the bay. Its well snappy now, and I love having the 2TB drive so much free space.

degen · 9 Dec 2015 at 19:01

Call Sky and get a replacement. We have just had 2 Sky HD+ boxes replaced free of charge along with the a free engineer call out and our bill reduced by over 50% just by threatening to cancel.

Avalon · 10 Dec 2015 at 09:20

Clairvoyant said:
My old box was just getting very slow. I got a refurb upgraded 2TB one for about £100 with lifetime warranty from the bay. Its well snappy now, and I love having the 2TB drive so much free space.

Normally a full planner rebuild and at worst a drive swap would get you the same. It's an easy enough job and half the price.