Replacement wrist rest - MS Reclusa

Lethal` · 8 Jun 2011 at 10:38

Hi

Anyone know where I might be able to get hold of a replacement wrist rest for my Microsoft/Razer Reclusa keyboard? I accidentally snapped the mounts and it doesn't fit too well now

It's out of warranty too.

AtreuS · 8 Jun 2011 at 10:48

Very much doubt it... microsoft may be able to sell you one but tbh seeing as the reclusua is only £25 may as well just buy a new one!

spleenharvester · 8 Jun 2011 at 11:39

Glue? There's gotta be some way of doing it

Lethal` · 8 Jun 2011 at 11:41

O.o

I managed to find a suitable MS telephone number to ring, asked them if I they have any replacement wrist rests but they told me they don't have any replacement parts and my warranty is still valid. (I bought it over 3years ago :/)

So... they are sending me a Sidewinder X6 as a replacement. Not sure if this is a good keyboard or not, but it has a wrist rest!

spleenharvester · 8 Jun 2011 at 11:45

Lucky

I have that keyboard and I must say, I have never found better of all I've used. Though it takes some getting used to.

daveash · 8 Jun 2011 at 16:41

Lethal` said:
O.o

I managed to find a suitable MS telephone number to ring, asked them if I they have any replacement wrist rests but they told me they don't have any replacement parts and my warranty is still valid. (I bought it over 3years ago :/)

So... they are sending me a Sidewinder X6 as a replacement. Not sure if this is a good keyboard or not, but it has a wrist rest!

I have the same keyboard with the same the same problem, can I ask what number you rang? You can PM me if you'd prefer not to post it here...

Thanks

Lethal` · 8 Jun 2011 at 16:49

daveash said:
I have the same keyboard with the same the same problem, can I ask what number you rang? You can PM me if you'd prefer not to post it here...

Thanks

No problem. I rang technical support, a number I found from saynoto0870. Then they took my question, made a case and put me through to hardware support. Was a fairly swift process.

Number: 01954 713950