Replacing Sky Q Hub

Nghtmare · 12 Aug 2019 at 16:33

Hi people, I currently have Sky Q installed with 1 additional Sky Q Mini. Ive read that the Sky Q Hub can not be used in "bridge mode" AKA "modem only" mode. If I was to buy a 3rd party router like the AC86U, do I need to also buy a separate modem replace the Sky Q hub as well to prevent issues?

Avalon · 12 Aug 2019 at 18:05

Unless the AC86U has a built-in modem that's compatible with the required DHCP options that Sky use (no, it's not MER), then yes, you'll need a modem and a firmware on the AC86U that will allow you to specify the correct options.

Nghtmare · 12 Aug 2019 at 18:13

Avalon said:
Unless the AC86U has a built-in modem that's compatible with the required DHCP options that Sky use (no, it's not MER), then yes, you'll need a modem and a firmware on the AC86U that will allow you to specify the correct options.

It doesnt have a modem, however some ISPs have the option on their own modem to use as "modem only " like Virgin or BT. Sky seems to be the only one that does not have that in their Hub

Avalon · 12 Aug 2019 at 18:19

Nghtmare said:
It doesnt have a modem, however some ISPs have the option on their own modem to use as "modem only " like Virgin or BT. Sky seems to be the only one that does not have that in their Hub

Virgin is completely different, they require you to use its equipment, you have no other option and can’t purchase a 3rd party modem. BT supply the HomeHub 6, which won’t do modem only/bridge mode, but non of this is relevant to your issue.