Reporting fraud on eBay to police?

Soldato
Joined
29 May 2005
Posts
5,010
Anyone got any experiences of reporting fraud cases on eBay to police?

Basically a buyer claimed item wasn’t delivered. Which the tracking for ages shows the item was not delivered. Didn’t have any updates for a very long time. I even went through the investigation process and got nothing. So buyer started claim with eBay and I refunded him as soon as I got the claim. Then he got his money left me with some bad feedback demanding apologies and stating that he didn’t get refund for ages (even though I refunded within a day) and that I was rude and unhelpful. All false.

this happened some time ago as I don’t check my eBay feedback that often. Then a few days ago I happened to check my feedback randomly and clearly saw the unfavourable feedback and started to ask for removal of it. Buyer put an even worse feedback on. So I got a bit upset and started to check details of the sale and found out that the item was MAGICALLY delivered and signed by the buyer the very next day my refund was made into his PayPal account and the same day he left me those nasty feedback.

So eBay has taken the feedback off and raised an internal report in the buyer. Now I am going through the PayPal side of things to recover my money. However what I believe the guy has done is refused the delivery and kept it in the depot for ages until I refunded. And the delivery company (Hermes) don’t track those instances and they got complacent in their investigation. That’s why the item was instantly delivered to the buyer as soon as he s got his money cos he has this calling card that can request delivery slot.

so it is clear to me he was trying to defraud me. He also tried to spin some story that his son took delivery and didn’t know about it. But the item is a baby seat, it’s big and he has had it for over 1 week so must been using it and playing ignorant is beyond reproach.

so just wondering if anyone got any experience on reporting crime. Is it central fraud police or local police? Etc

thanks.
 
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