Look in the IrfanView help file. There's a section called "Command Line Options" in the Overview section. Looks like you can put some commands into a bat file and run that. Not entirely sure if you have to supply the information such as resize % or if the user can enter that themselves when they run the bat file.
Thanks for the replies guys, think the last two look more promising tbh.
The person has been using a pc for years, but is totally clueless. So easier the better.
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