Responses to insulting e-mails (work)

Dracata

Dracata

Dracata

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Joined
21 Oct 2006
Posts
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Location
Cambridge
Anyone else that works in an environment where you're exposed to the outside world and its users should be familiar with receiving the odd snotty/just plain insulting e-mails.

Company permitting, do you ever do anything about it? I normally respond in a professional manner, although sometimes I can't help but let some comedy slip through..

My company ran this news piece a while ago:

http://www.realvnc.com/company/news/polar-bears.html

See the below e-mail and my response..

[email protected] wrote:
> Field names:
> Name: Daryl
> Email: [email protected]
> Web: Organization: *** Bears
> Position: President
> Personal (Windows) feedback: Who gives a **** about Polar Bears? A tiger will *** a bear any day of the year.

------------

Hi Daryl,

Whilst you are entitled to your opinion, I have to disagree, as the below video suggests, a bear would win any day.


Please note, youtube is not affiliated with RealVNC in anyway.

(Please also refrain from using our trial support email address for anything other than trial support)

Warm Regards,

xxx
xxx, RealVNC Ltd
http://www.realvnc.com

------

Anyone else have any gems?
 
Kami said:
Report to gmail that he's using his account to send malicious emails, with a bit of luck they'll close it.
Click to expand...

Haha i'm not in a spiteful mood today :p I just think its funny, especially with the way the internet is nowadays.

I searched his e-mail address on google which came up with a load of forum postings, Xbox live account etc..
 
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