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Good morning,
Not sure if anyone can help but I thought I'd give it a whirl. Bought a kitchen appliance on Friday from an online store. Arrived yesterday and it's way too big. My mistsake - I misread their measurements. I contacted them immediately and asked to return it and swap it for their smaller version. I was told that I'd be charged a 30% restocking fee.
Is this allowed for online sales that a consumer hasn't seen in person?
Not sure if anyone can help but I thought I'd give it a whirl. Bought a kitchen appliance on Friday from an online store. Arrived yesterday and it's way too big. My mistsake - I misread their measurements. I contacted them immediately and asked to return it and swap it for their smaller version. I was told that I'd be charged a 30% restocking fee.
Is this allowed for online sales that a consumer hasn't seen in person?