Retail Law - Bit Of Advice

[R.O.S.S.I]

Some of you might have seen the pricing error on a competitors website for a 1TB external Hard Drive coming up at around £15, i placed an order, got the order confirmation from them and a delivery estimate etc. The next day the money was taken from my account and i thought i might have some chance of getting it for cheap. Now today i've checked the order, and they've changed the product to something completely different and cancelled it.

Just wondering where i stand on this, i know in all likely hood i'm not entitled to the product or anything but i'm just wondering if the fact that they have taken payment of the product means that they have accepted my offer for the product.

Thanks
Rossi.

 

[R.O.S.S.I]

Where would it state this? in the T&C's i had a quick skim over it and couldnt find anything. Best i could find is this.

2.3 When you place your Order, we will issue you with a Web Order Number. We will do this via the XXXXX Store Web Site, unless you have placed your Order by telephone, in which case we will issue your Web Order Number when you telephone us. Please note that such a Web Order Number is supplied for reference purposes only and does not constitute our acceptance of your Order.

2.4 By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.

2.5 If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by e-mail provided you have indicated an e-mail address on your Order Form. Otherwise we will send the Order Confirmation by post. The Order Confirmation will be effective on sending. If we cannot accept your Order we will attempt to contact you by email or telephone or post.

Now they actually took the money and the order page said the dispatch was set and due for 2nd-3rd, with delivery being on 3rd-5th.