Soldato
- Joined
- 26 Aug 2012
- Posts
- 4,449
- Location
- North West
I ordered a SLI bridge for my 3090's but the retailer sent the wrong item.
They issued an RMA and gave me a returns label and I returned it immediately. They received the item over 4 weeks ago with proof of receipt but keep saying please wait for it to be processed to issue my refund.
This is really starting to annoy me now as they have taken ~£100 and in return sent the wrong item. They can't even give me an ETA for a refund, just "please bear with us". I raised a PayPal dispute but apparently sending the wrong item isn't something they can refund me for now and I will need to wait for the retailer.
What's the best way to deal with this waiting over a month once they have received the item for a refund is disgusting?
They issued an RMA and gave me a returns label and I returned it immediately. They received the item over 4 weeks ago with proof of receipt but keep saying please wait for it to be processed to issue my refund.
This is really starting to annoy me now as they have taken ~£100 and in return sent the wrong item. They can't even give me an ETA for a refund, just "please bear with us". I raised a PayPal dispute but apparently sending the wrong item isn't something they can refund me for now and I will need to wait for the retailer.
What's the best way to deal with this waiting over a month once they have received the item for a refund is disgusting?