Return gfx card under 14 days dsr

[delpy8]

Hi guys
Can anyone confirm what is the exact t&c for this as I stupidly bought the evga 780 classified but now changed my mind as I would like the 780ti classified

Cheers

 

[Rusty0611]

You get 7 days statutory. OcUK extend the terms of the DSR for an additional 7 days at their discretion.

So basically you just send back the card saying you don't want it .

 

[andybird123]

with OCUK?
yeah, it's a 14 day money back guarantee policy basically

edit; ninja'd by Rusty

 

[delpy8]

Hi guys just been told it can be opened and returned in first 7 days but has to be unopened after 7 days if I want to return it?

 

[delpy8]

QUOTE:
*Has the packaging been opened at all? Within the 1st 7 days you can return an item under DSR with packaging opened.

However under our extended 14 day return policy anything between 7 - 14 days old need to be completely sealed, unused and cellophane wrapped.

 

[Rusty0611]

Well Gibbo has said before that they copy the terms of the DSR exactly for the additional 7 days. Probably worth just clarifying in the CS forum.

 

[LtMatt]

Yes id be interested to know this. Very sneaky if they've changed the terms without making us aware. Its great that ocuk have this 14 day thing but not so good if you're not allowed to open the item and try it.

 

[Rusty0611]

Found the Gibbo quote:

Yes we do.

OcUK offers a 14 day DSR period and our T&C's for that period are identical to DSR law, so whereas its not possible to extend the law, OcUK does give its customers a 14 Day money satisfaction guarantee following the same rules as DSR regulations.

http://forums.overclockers.co.uk/showthread.php?p=24952152&highlight=DSR+username_Gibbo#post24952152

 

[delpy8]

Thanks rusty I thought so as I returned my 8 day old mobo so as to get a different one and that was opened

 

[teppic]

QUOTE:
*Has the packaging been opened at all? Within the 1st 7 days you can return an item under DSR with packaging opened.

However under our extended 14 day return policy anything between 7 - 14 days old need to be completely sealed, unused and cellophane wrapped.

Where did you see this?

 

[delpy8]

Hi teppic I was told this on the cs forum

 

[delpy8]

I'm not wanting to cause any bother but the 14 dsr is a big plus for me and that's why I and a lot of other people use overclockers

 

[teppic]

Well, the website says that instead of 7 days they offer 14 days - which implies full DSR cover, as Gibbo has said. That would mean you could open and use it and return for any reason.

 

[LtMatt]

Someone point 5UB, Gibbo or Bailey towards this thread for clarification.

 

[delpy8]

Well, the website says that instead of 7 days they offer 14 days - which implies full DSR cover, as Gibbo has said. That would mean you could open and use it and return for any reason.

That's my understanding of it