Return of Goods under Distance Selling Regulations

Associate
Joined
31 Dec 2002
Posts
458
Hi,

When returning goods under the distance selling regulations, does it matter if the goods have been used once? I can find no mention in the legislation that states that goods have to be unopened, just that packaging has to be as per original and all parts included.

Thanks.
 
So if for example you assemble a system from parts ordered and it does not work, you are not happy and change your mind about keeping it and you repackage it in the original boxs and bags and return within 7 days you should still get a refund?
 
Back
Top Bottom