Returned items advertised as ex-display

maklabouhlel · 3 Jun 2019 at 14:37

Would you be happy in purchasing an item that was advertised as ex-display but was actually a customer return?

d_brennen · 3 Jun 2019 at 14:38

Depends on the discount involved, warranty and any wear and tear tbh. Impossible to say without any specifics

Thekwango · 3 Jun 2019 at 14:39

depends, was/is there a decent discount on the product?

edit: beaten to it....as above basically. need to know all the 'variables' before answering.

WantoN · 3 Jun 2019 at 15:06

Questions I’d be asking:
- Why was it returned?
- How long did they have it?
- Is it in good nick?
- Did I get a good price?

If you’re happy with the answers then I wouldn’t sweat it, unless you want to return t on principle.

maklabouhlel · 3 Jun 2019 at 15:10

That's not the issue. Ex-display and customer returns are two different things. Why not advertise a customer return as a b-grade like ocuk does? I'd happily buy an ex-display item but never a customer return.

Quartz · 3 Jun 2019 at 15:24

maklabouhlel said:
Would you be happy in purchasing an item that was advertised as ex-display but was actually a customer return?

I'm guessing it was ex-display before it became a customer return. But being a customer return trumps being ex-display.

d_brennen · 3 Jun 2019 at 15:35

You've answered your own question, you aren't happy. Personally, if the price is right, I want the item and there isn't anything wrong with it, I don't see a problem.

If there is an issue with the product or it is missing items not explicitly stated then yeah, I'd be annoyed.

varkanoid · 3 Jun 2019 at 17:05

maklabouhlel said:
That's not the issue. Ex-display and customer returns are two different things. Why not advertise a customer return as a b-grade like ocuk does? I'd happily buy an ex-display item but never a customer return.

Dont forget b grade are not always customer returns. I've also seen ex-display stuff in worse condition than customer returns. If at all possible see if first hand before buying.

Semple · 3 Jun 2019 at 17:37

maklabouhlel said:
That's not the issue. Ex-display and customer returns are two different things. Why not advertise a customer return as a b-grade like ocuk does? I'd happily buy an ex-display item but never a customer return.

That's a bit of a generalised statement. As far as you know another customer could have purchased it, decided they didn't like the shape of it and returned it. Meaning it's likely in a substantially better condition than an ex-display model.

As others have said, all depends on the factors.