Returning products?

[el_brato]

After a couple of weeks of testing I've come to the conclusion that i must either have a faulty chip or motherboard - as i still have not managed to get my new rig to post.

however, it was over a month since i purchased these items (from a competitors site) - should i return to where i purchased or to the manufacturer - what do people do in such situations?

thanks

 

[mikeymike]

phone them up, they will probs say direct RMA to manufacturer now, you want to sort out what part is faulty first though as some charge you if you RMA a product that isnt actually faulty