returns policy 0n 360's ( from competitor )

Needles · 17 Dec 2006 at 13:17

Obviously I won't name the high street retailer but I purchased a 360 in april, got it replaced in may ( due to disc scratching ) now last nite had 3 lock ups while thp8 demo, not sure if it is related to heat ( ambient temp of the room was quite high ) or the fact that it was a demo but it was the first time it happened.
Does anyone know what my rights are in getting a replacement from the retailer ( i cant find my receipt ) i have all the packing which still retains the shops pricing sticker and barcode , i don't want to have to go through microsoft, it's to close to xmas. thanx

ste_bla · 17 Dec 2006 at 14:53

As its got a sticker on the box shouldnt be that hard..

Did you pay by card and have the statement?

L33 · 17 Dec 2006 at 15:58

Did you use a points card at the time of purchase? They will be able to trace this if so....

fini · 17 Dec 2006 at 16:07

Did you give any details? If so they'll be able to lookup your purchase.

fini

Needles · 17 Dec 2006 at 18:50

yeah guys used my #### games reward card, so do u think I am entitled to an exchange.

sja360 · 17 Dec 2006 at 19:46

Needles said:
yeah guys used my *competitor* games reward card, so do u think I am entitled to an exchange.

lol you mentioned the competitor.. or atleast i would have said you did.

Needles · 18 Dec 2006 at 09:47

sorry duh! will edit it out anyways u guys think I have a chance

dannyjo22 · 18 Dec 2006 at 09:51

I think you will be ok getting it changed. It's traceable from your points card. Is it worth worrying though this close to xmas if it's just a demo game it's doing it on?

Needles · 18 Dec 2006 at 09:56

more worried about gettin new game on crimbo monin and 360 going belly up, oh the humanity

dannyjo22 · 18 Dec 2006 at 10:03

Needles said:
more worried about gettin new game on crimbo monin and 360 going belly up, oh the humanity

I'm sitting here myself waiting for the lovely people at UPS to come pick mine up. "sometime between 9 and 5"

That will be 4.45 then.

Needles · 19 Dec 2006 at 23:02

well guys got my exchange today, a lovely shiny new 360. Has anyone realised the small cosmetic differences between launch models and the later ones, the grey plastic finish on the bottom of the controller is dull matt grey instead of the metallic plastic on the earlier models the same goes for the hard drive.