Rift S tracking problems...

rpmmatt

rpmmatt

rpmmatt

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Joined
20 Feb 2010
Posts
268
OK. So I've been up to finally upgrade from a CV1 to Rift S.
When setting up the device in the Oculus software I'm getting tracking errors. Where the either the headset wont recognise my movements, or if it does, the touch controllers wont pick up any movement. Tired multiple different USB ports, alough my case is to big to stretch it to the front ports. I've also enabled pulic beta mode in the Oculus software.
All the help online seem to point to pretty nuclear options such as a total reinstall of Windows, would really prefer to avoid that if possible.
Anything else I can try?
Feel like I've bought a £400 paperweight and I'm massivley disspointed, considering so many posts and reviews say how easy it is to set up.
 
Never mind, thinking I was being clever I thought I would plug the Rift into the powered USB hub in monitor, the screen has decided to spit down the middle, so that the £400 paper weight has just cost me an additional £1000 I don't have and can't afford to replace it.....


......back to 1080p gaming for me.
 
No. I broke the monitor leaning it over to access the plugs.
I am beyond furious with myself. Fortunately I still have my old triple screen setup in a cupboard so still will still have a screen to game. I'm just to angry to touch anything right now.
Hoping the house insurance will cover it. Bloody Asus 21:9 curved 1440p monitor.
I currently curled up in fetal position rocking back and forward crying.
 
Gonna take a look when I've calmed down a bit. Number one culprit seems to be a issue with the USB ports on some motherboards, hence trying to plug it into the monitor hub which is powered. I must have somehow damaged the panel when leaning it to access the plugs which are on the bottom.
Well have another go with the Rift tonight, shame as the screen looks lovely compared to the CV1 and it felt very comfortable.
Was just hoping to avoid a Windows reinstall but many report that fixes it. If no joy will try Oculus themselves.
 
OK.
So have reinstalled the software.
All USB power saving is off.
No other USB 3 devices plugged in.
Updated graphics drivers.
Windows updates are all installed.
Tried a powered USB hub.
Tried front panel USB, all rear USB ports, USB 3.1 port, and alternate Display ports on the graphics card.
Nothing is working,
I've even returned the Rift and got a replacement.
Still same issue.
Hand tracking is non existent and head tracking is glitchy.
Tried different lighting levels in my room.
Not sure what else to do.
Its definitley something with my PC, looks like reinstalling windows is my last option. I am really dissapointed so far.
 
House insurance will cover the screen. I laid it down flat on my desk so I could rearrange the plugs in the USB hub on the bottom(really poor design as plugs are very hard to access when the screen is on the stand). The screen mus of not been able to support its own weight(its a curved screen) and when I picked it up the panel had split inside.

I'm more worried about the £400 I've wasted on a Rift that simply does not work. From reading the support forums I am not the only person with this issue. Seems they must have compatibilty issues with certain USB ports on certain motherboards and they either can't or won't fix it.

Ive bought a cheap PCI-E USB hub as a last option. If that doesn't work will have to get a refund and not buy another Oculus product.
 
I did run the compatibility tool:
This computer is compatible with Rift and Rift S
This computer appears to meet or exceed the recommended system specifications for Rift and Rift S. Learn More

The Oculus compatibility tool does not guarantee compatibility with all-in-one PCs or laptops.
Shop for Oculus
+Processor
Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz (meets recommended specifications)
+Graphics Card
NVIDIA GeForce GTX 1070 (meets recommended specifications)
+Memory
16 GB of RAM (meets recommended specifications)
+Operating System
Windows 10 64-bit (meets recommended specifications)
+USB
USB 3.0 ports (meets recommended specifications)
 
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