Rip in plastic by touchpad

Maccy · 11 Apr 2008 at 14:35

I'm sure many of you have seen this, didn't expect it to happen to me but did this morning!

Would attach a pic but can't until I get home. Is this sort of damage covered by warranty? Only had the Mac since September last year.

electric ant · 11 Apr 2008 at 20:26

Accidental/cosmetic damage, isnt covered by applecare or warranty unfortunately.
Im intrigued about this 'rip in plastic by touchpad' are you talking about the touchpad on macbook/pro. I dont think ive heard of this. needs pics.

Maccy · 12 Apr 2008 at 12:43

It's ordinary MacBook, pictures show what I mean -

Matthew.M · 12 Apr 2008 at 12:47

Should be covered fine, especially as you're still in your first year of ownership. It's a common fault.

Logsi · 12 Apr 2008 at 12:49

There was a thread about this before.

Personally i think it's because the magnets are too strong when closing so it snaps to the plastic making it break away.

Josh

Maccy · 12 Apr 2008 at 13:04

5bjoshua said:
There was a thread about this before.

Personally i think it's because the magnets are too strong when closing so it snaps to the plastic making it break away.

Josh

I wondered if this was the case, although they are an effective way of keeping it closed.

JAMAL · 12 Apr 2008 at 17:30

Its a design fault and doesnt matter if its out off warranty

RobH · 12 Apr 2008 at 18:11

Yeah, it's covered as it's a design fault, I took mine to the Apple store and they repaired it no questions asked. I made a thread last week about it http://forums.overclockers.co.uk/showthread.php?t=17859506

It has to be the most common fault with them.

Maccy · 29 May 2008 at 16:13

Finally did something about this and took it to the nearest Apple dealer (was about a mile away!) and they did it all under warranty.

Great job, nice new smell to it and it's all clean too

Sorry to revive the old thread lol

RobH · 31 May 2008 at 02:05

My replacement is now showing signs of the problem again, it hasn't cracked yet but there are dark lines where the screen bumpers sit. It's coming up to 22 months old so going off the first one which lasted just over 11 months and my girlfriends which failed on the 11th month I have about a month left before it cracks if the problem still exists
.

Maccy · 31 May 2008 at 12:31

Make it crack?!

I checked my warranty on the Apple website and it said I was covered until 2010 (bought Sept 2007) which I thought was bizarre but pleased