RMA - Asus

Rik1254 · 26 Aug 2011 at 00:24

A friends been given a Asus P8P67 Pro motherboard and its kind of died on him (working 100% last week).

He doesnt have the reciept/ invoice, but the board was only released in March.
Will Asus honour its 3 years warranty considering its only 5 months old (well the design is, board is only a month or 2).

Any help is appreciated.

Foehammer2003 · 26 Aug 2011 at 00:51

Is the warranty transferable? If it were then i guess they could not argue without proof of purchase.

If not then they might think its had several users. Anyway why not just send them a support ticket?

EDIT: http://rma.asus.de/pick_eu/uk/

pastymuncher · 26 Aug 2011 at 10:26

I think you will find that Asus pc components have to be RMA'd through the retailer that it was purchased from. They only do netbooks etc direct.

Rik1254 · 26 Aug 2011 at 12:07

I had that page up, but as Pasty said, I believe thats only for notebooks and all that. I guess we'll have to find the invoice for it then