RMA form in unknown format??

alexuslakes · 17 May 2007 at 17:26

i've been sent an RMA e-mail form the company i got my laptop from. it contains an attachment which i'm supposed to fill in and send back. unfortunetly, after i've downloaded the file i cant open it. if i double click on the file a box comes up which says ' to open this file windows needs to know what file created it. Windows can go online to look it up automatically or you can select from a list manually.'

so if i search the internet for the file it tells me that its an Excel Spreadsheet file (xls). So what do i do now?? have i got to buy some software just so i can open an e-mail???? :confused:

maybe i'm being really stupid but software is really not my bag. any help would be great thanks!

Zefan · 17 May 2007 at 17:27

That sucks.

I wouldn't know what to do apart from ask them to send me a simple doc/txt.

TrUz · 17 May 2007 at 17:29

get an excel viewer from microsoft. it is free.

UKDTweak · 17 May 2007 at 17:30

As Truz said, download and install the Free Excel viewer from M$.

alexuslakes · 17 May 2007 at 17:31

TrUz said:
get an excel viewer from microsoft. it is free.

free? that sounds like my kind of price! where from??

Zefan · 17 May 2007 at 17:32

UKDTweak said:
M$.

I find it very annoying when people say that

Your sig is above the maximum allowed filesize of 20kb btw.

tom_e · 17 May 2007 at 17:36

or use openoffice

UKDTweak · 17 May 2007 at 17:40

Zefan said:
I find it very annoying when people say that

Your sig is above the maximum allowed filesize of 20kb btw.

Errr, its only 12.3kb ??

tom_e · 17 May 2007 at 17:42

UKDTweak said:
Errr, its only 12.3kb ??

says 26kb here

UKDTweak · 17 May 2007 at 17:43

blitz2163 said:
says 26kb here

No it says 26389 BYTES !!!

tom_e · 17 May 2007 at 17:47

UKDTweak said:
No it says 26389 BYTES !!!

which is 25.771kb if im not mistaken

UKDTweak · 17 May 2007 at 17:48

Well according to windows, its 12.3kb, go figure ?

Does not 1024b = 1kb ?

tom_e · 17 May 2007 at 17:52

UKDTweak said:
Well according to windows, its 12.3kb, go figure ?

Does not 1024b = 1kb ?

yep and 26389/1024 = 25.77

UKDTweak · 17 May 2007 at 17:56

blitz2163 said:
yep and 26389/1024 = 25.77

I know ??? the point is, on windows its 12.3kb, on the web it grows to 25 ???
I just reduced it to 14kb on windows and uploaded it and it still shows as 25kb on the ftp uploaded version ???

edit Just deleted the old version and re uploaded a 9kb version, so all is good again, you can go back to your mundane lives, all is right with the world again, thanks

Tute · 17 May 2007 at 19:52

TrUz said:
get an excel viewer from microsoft. it is free.

If it's a viewer how does he fill it in?

Openoffice is the best solution here.

alexuslakes · 17 May 2007 at 20:10

Tute said:
If it's a viewer how does he fill it in?

Openoffice is the best solution here.

yeah i've just realised that!!!! Where can i find open office??

and whats with all the aggro about sig file sizes?? quite amusing...

alexuslakes · 17 May 2007 at 20:14

no worries i've found it. many thanks.

i'll let you know how i get on.

tom_e · 17 May 2007 at 20:15

alexuslakes said:
yeah i've just realised that!!!! Where can i find open office??

and whats with all the aggro about sig file sizes?? quite amusing...

http://www.openoffice.org/ and it keeps me amused in my hungover state

RobH · 17 May 2007 at 20:28

If you have a google account you can use google spreadsheets. http://docs.google.com

Energize · 17 May 2007 at 21:03

UKDTweak said:
Well according to windows, its 12.3kb, go figure ?

Does not 1024b = 1kb ?

The correct SI unit is 1000B = 1KB.