RMA from ASUS directly?

jimmyjimmyo · 25 Sep 2006 at 01:17

Hi guys I made the mistake of buying a mobo from a small shop near me a few months ago but they have since ceased trading and the mobo has died on me so I am now in the situation where I cannot go back to them.

Normally I would just buy a new board but it was the p5wdg2-ws it's a really nice board and I just want a replacment for it.

I guess the question is how do I go about contacting asus to arrange an rma I checked the website but it was all aimed at contacting the US

Any help is appreciated

jimmyjimmyo · 25 Sep 2006 at 20:21

Anyone have any ideas ? There is no uk option on there website other than contact the Vendor but that is not possible in this case

smids · 25 Sep 2006 at 21:03

Use the American one - I think there is a special note on the website that says this. As they warranty for 3 years, they have to issue the RMA as theirs is a 3 year manufacturer's warranty.

jimmyjimmyo · 25 Sep 2006 at 21:37

Thanks Smids

Lets see what happens now

silversurfer · 25 Sep 2006 at 21:39

I contacted Asus about broken LGA pins on a 775 board and they said it could be repaired for a price, anyone else ever done that?

james32 · 25 Sep 2006 at 22:00

sorted need to take my black glasses off

i doubt asus will cover you for that, as thats down to user error
if pins are broken.

thats problay why there telling you need to pay for it to get fixed.

silversurfer · 25 Sep 2006 at 22:17

Yes obviously its user error but they said it was fixable which implies it would be cheaper then replacement.
Iam not the OP btw just checking if anyones seen similar done

james32 · 25 Sep 2006 at 22:30

yeh its fixable but how much will it cost i dont no
shoud'nt be any were near the price of a new motherboard