RMA - How long to get a reply?

[petertr2000]

Hi,

Does anyone know how long I should expect to wait to get a reply to an RMA request?

I got an automated reply at 14:00 on 13th Nov, but nothing since.

Many thanks

 

[NoNameNoNumber]

From OCUK?

They're generally pretty good

Drop Bailey a line in the customer support forum.

 

[Uther]

Post in the customer service section of the forums, that shouldn't take too long.