RMA PROCESS

[xirokx]

Hi,

I am RMAing my d.o.a mobo tomorrow....once OCUK recieve it and accept its faulty does anyone know how long it takes to either a) recieve a refund b) recieve a replacement?


I know this question has probably been asked millions of times before...sorry

Thanks in advance..

 

[xirokx]

is it quicker to get a refund even tho i may want a replacement?

 

[xirokx]

Well i had a faulty motherboard that was damaged in transit and asked for a RMA, once i had sent it back i had another one in my hands 2 days later!

However i never recieved an e-mail to say that it was faulty or anything.

Lucky git.....

I asked for a refund over the phone however sent them a webnote stating I may want a replacement, it depends on the timescale...

Ideally I would prefer a replacement within 2 days as above....

Just gonna have to wait and see I am afraid

However I wanted to find out what was quicker...I guess I will just wait for them to contact me now I have sent them a webnote asking me what I want...

Hopefully its quick....