RMA rules?

[jonno236]

Hi, i've recently purchased 2 msi 6970 twin frozr III's from overclockers.uk.

One of the cards is great!!.. the other one however refuses to overclock at all and doesn't run as well or as cool as the "great" card even at stock speeds.

Is this grounds to RMA?? as one card is clearly better than the other.

Thanks in advance, Jonno.

 

[jonno236]

yeah they were purchased saturday. the only reason I mention the overclocking issues is the fact the card is advertised as having "great overclocking potential".

 

[jonno236]

They never defined "great"

And they only said "potential"

That's very true... just disappointing knowing the one card has far greater potential than the other!

 

[jonno236]

If you are really that dissatisfied with it then your only choice is to do what rounddodger suggested and take advantage of the Distance Selling Regulations and return it for a refund. However, be aware that since there is not a fault on the product you purchased, you (the buyer) have to pay for the cost of return.

That's also a very good point. maybe i'll just buy another and Ebay the not so good one!

Thanks for the input guys.

 

[jonno236]

I didn't actually consider just sending it back for a refund.. thanks for the advice!