Roccat absorbed into turtle beach

Mr Mcgoo

Mr Mcgoo

Mr Mcgoo

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15 Feb 2020
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So i have a roccat vulcan 120, roccat kone aimo remastered and roccat syn max air. My problem is my headset that is only 4 months old, has cracked where the headband meets the left ear piece and cannot be used anymore. So i contacted turtle beach and was told they do not offer direct warranty replacements with Europe/UK and would have to contact retailer for replacement.

So i contacted amazon and was told that the item can only be refunded under warranty. To make matters worse, i only paid £130 for this item that retails for £210 and this is twice the same headset has done this and cracked at the headband joint in the same place. The refund will not cover a replacement. So what can i do now?
 
it would seem to be that way at £110 now. however i did just see an astro a50 in my local second hand shop for £100. with 24 month warranty i got it and will try and see what the battery life is. only costs £20 to replace the battery otherwise
 
Zeebedy said:
I just purchased a headset, Roccat Syn Pro Air to see what there all about, look decent, if not I will get something else...

Yeah, there are flaws with the stores your talking about, but the 2 year warranty cant be beat!
Click to expand...
The roccat syn pro air i had before the max air. the sound quality is awesome but the mic is so so. the build quality seems decent but this is the second time i have had the headset crack in the same place. the entire headband is connected to the left and right ear piece so does give way after a heavy use (8-12 hrs daily) like me.
 
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